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My Favorite Things of 2015: This Year's Hot Toddy Culture

As I reflect on my favorite things of 2015, one question keeps haunting me: Why would anyone care? It is a tradition that I have repeated each year, and I’ve come to enjoy the opportunity to reflect on what mattered to me during the past year. I am very aware that some of my friends […]

My Favorite Things of 2014: Film, Theater, Books, Restaurants and Music

Every year, I take the opportunity to look back on the year just past, to say thanks for the gifts of culture and people that led to my growth. I wish to recognize those cultural artifacts that are most memorable to me, and some that just made me smile, or led me to sing and […]

My Favorite Places to Eat in the U.S. And Beyond -City by City

Over the past four years, I’ve had the privilege of traveling to many U.S. cities and a few European ones for work, and a little pleasure. Along the way, I make it a point to find great places to sample some of the local culture through dining. I have three criteria: 1) Unless it is […]

My Restaurant Reviews: Favorites from a Foodie

I confess I’m a foodie. I travel a lot and am privileged to eat at some of our nation’s best restaurants, everything from dives to 5 star dining. I work hard to review most every restaurant I try, and you’ll find them all here. I rarely eat at chain restaurants, so you won’t find those […]

The 5 Best Customer Service Practices: Restaurants

Restaurants are one of our most frequent experiences as customers, and I would dare say that they often set the standard for what we feel is or isn’t good customer service. In the customer experience training I do for clients, I often ask employees, “Which places or companies provide you with great customer service experiences?” […]