The Five Fatal Flaws That Will Impede Your Future Success

“Why was I passed over for the promotion?” “Why do I find myself unemployed or fired again?” “I’ve been so successful in the past. Now I feel that I’ve hit a roadblock, and I’m going nowhere.” Those are the statements of a person who has experienced considerable success in life and in their career, but … Continue reading

National Conflict Prevention Week: You Can Have a Nice Conflict

It’s time to control conflict. Don’t let conflict control you. Too often, rough interpersonal situations send us into an emotional spiral that feels beyond our control. But by identifying the signs, anticipating the possibility, we can actually work to prevent conflict and have more productive relationships in all areas of our lives. I am a … Continue reading

In San Diego for a Week: Relationship Awareness and Conflict Conference

I am on the road a lot these days as a customer experience facilitator for Avis Budget Group, but I’m excited to take a break and join my company Personal Strengths Publishing for the 40th anniversary annual conference in San Diego. I love my work in relationship awareness and conflict management with this company, and … Continue reading

Conflict: A Creative Spark, or a Cold Bucket of Water?

I have always loved John Dewey’s statement: Conflict is the gadfly of thought. It stirs us to observation and memory. It instigates to invention. It shocks us out of sheeplike passivity, and sets us at noting and contriving.