My Favorite Things of 2016

The lists below reflect my favorite things of 2016. They are not the “best of” 2016 from a critical or popular perspective. They are simply the things I enjoyed most, found myself using most, or the things that I found most meaningful in 2016. Here are some questions and comments that I receive often about … Continue reading

My Favorite Things of 2015: This Year’s Hot Toddy Culture

As I reflect on my favorite things of 2015, one question keeps haunting me: Why would anyone care? It is a tradition that I have repeated each year, and I’ve come to enjoy the opportunity to reflect on what mattered to me during the past year. I am very aware that some of my friends … Continue reading

My Favorite Things of 2014: Film, Theater, Books, Restaurants and Music

Every year, I take the opportunity to look back on the year just past, to say thanks for the gifts of culture and people that led to my growth. I wish to recognize those cultural artifacts that are most memorable to me, and some that just made me smile, or led me to sing and … Continue reading

My Favorite Places to Eat in the U.S. And Beyond -City by City

Over the past four years, I’ve had the privilege of traveling to many U.S. cities and a few European ones for work, and a little pleasure. Along the way, I make it a point to find great places to sample some of the local culture through dining. I have three criteria: 1) Unless it is … Continue reading

Vacationing This Summer? Check Out My “If I Had a Day” Series for NYC, LA, Nashville and NOLA

Summer vacation is just around the corner, and it’s time to begin planning where you will visit and what you will do. It has been my privilege to live in some of the most visited cities in the United States and to continue to explore others when I am there for client work. I made … Continue reading

If I Had a Day In New York City: A Tour from a Local’s Perspective

“I still believed in possibilities then, still had the sense, so peculiar to New York, that something extraordinary would happen any minute, any day, any month.” Joan Didion “A bad day in New York City is still better than a good day anywhere else.” Etsy Spending one day in New York City is like standing under Niagara Falls … Continue reading

If I Had a Day in Nashville: A Driving Tour of My Favorite Things to See, Eat and Do in Music City

Nashville is my home town, and I’m very proud of the nation’s Music City of its emergence on the national scene as a popular business and tourist destination. I always have loved my home city, and it’s not just for the reasons that many people might guess. Yes, the country music and music scene is … Continue reading

If I Had a Day in Los Angeles: A Driving Tour of My Favorite Things to See, Eat and Do in La

I constantly am being asked by friends, family and new acquaintances for suggestions on where to go in Los Angeles. It is a sprawling and intimidating city for tourists and newcomers, but there certainly is a lot to love in America’s second largest city. As a former Angeleno myself, I offer to you some of … Continue reading

My Restaurant Reviews: Favorites from a Foodie

I confess I’m a foodie. I travel a lot and am privileged to eat at some of our nation’s best restaurants, everything from dives to 5 star dining. I work hard to review most every restaurant I try, and you’ll find them all here. I rarely eat at chain restaurants, so you won’t find those … Continue reading

The 5 Best Customer Service Practices: Restaurants

Restaurants are one of our most frequent experiences as customers, and I would dare say that they often set the standard for what we feel is or isn’t good customer service. In the customer experience training I do for clients, I often ask employees, “Which places or companies provide you with great customer service experiences?” … Continue reading