The Turnaround Team: The Success Formula of the Philadelphia Eagles

On this Sunday, the Philadelphia Eagles will face off against the 6 time champion New England Patriots at the 2018 Super Bowl in Minneapolis. The Eagles have never won a Super Bowl Championship, but they enter this contest in a strong position to do so after a remarkable 2 year turnaround that led them towards […]

The World of Work, Part 3: What Really Drives Employee Engagement

While the latest Gallup numbers show a marked increase in employee engagement across industries for the first time since 2000, the percentage of employees who are disengaged or actively disengaged (employed sabbotage artists) is still shockingly high–around 69% of employees when totaled together. We are seeing improvement though, and this infographic from Quantum Workplace reveals […]

The World of Work, Part 2: Debunking the Millennial Myths

I train managers most every week, and the moment someone mentions a Millennial employee, immediately someone in the room says something like, “They are all so entitled.” Here we go again. There may be some general truth to the stereotype for some employees, certainly not all, but it actually is quite unfair because the research […]

Rethinking the Employee Engagement Survey: Asking the Right Questions

What if the questions your organization is asking on employee engagement surveys actually are further disengaging your employees rather than engaging them? Studies conducted by business consultant and coach Marshall Goldsmith show that employee engagement surveys actually may cause the employee to focus more on the faults of the manager or the company rather than […]

The Fortune 50: What Great Small Companies Do to Engage Employees and Create Sustainable Cultures

Fortune magazine in its most recent edition names the top 50 best companies to work for in America, and all of them have under a thousand employees (a great majority have under 500). Despite their relatively small size, these companies like Studer Group and Etsy are some of the most influential brands that are leading […]

"I Don't Trust You": Ending Employee Policies That Communicate Distrust

Bloomberg Businessweek posted an article today here by Liz Ryan that sarcastically expresses in actual language what so many management policies communicate through their origination and enforcement: We don’t trust you. From blocking employee access to the Internet, to penalties and fines, companies often build elaborate policies and punishments that all add up to one […]

Top 5 Ways to Disengage Your Millennial Employees

Yesterday, I posted an overview of the characteristics and values of the Millennial Generation, and I began to point to some management and leadership practices that both engage, and disengage, Gen Y employees. I made the argument there, and I will continue to do so, that the employees in this age group are not so […]

Gallup Poll: 71% of Employees Report Being Disengaged

“WASHINGTON, D.C. — Seventy-one percent of American workers are “not engaged” or “actively disengaged” in their work, meaning they are emotionally disconnected from their workplaces and are less likely to be productive. That leaves nearly one-third of American workers who are “engaged,” or involved in and enthusiastic about their work and contributing to their organizations […]

When Wall Plaques and Gift Certificates Don't Work Anymore

From today’s Harvard Business Review blog on motivating employees: ‘Less can be more when it comes to incentives. Money is the most expensive way to motivate employees, but it’s still many leaders’ first choice. Our experience and numerous studies, however, show that big bonuses are less effective than smaller, unexpected gestures, because gifts create a […]

A Few Engaging Facts about Disengaged Employees: A Video by Bob Kelleher

[youtube] I met employee engagement expert Bob Kelleher at the Personal Strengths Conference last week, and I very much enjoyed his presentation. I commend his book Louder than Words to you, and let me know if I can be helpful to you at There is no time to be disengaged, and there are […]