The World of Work, Part 4: Leaders and Managers: There is a Difference

Managers are a dime a dozen, but leaders are hard to find. That is why employees tell me often that do not know the purpose of their work, that no one ever tells them “thank you”, or that there is no communication in their workplace. They have managers, but managers are not necessarily leaders. Leaders … Continue reading

The World of Work, Part 3: What Really Drives Employee Engagement

While the latest Gallup numbers show a marked increase in employee engagement across industries for the first time since 2000, the percentage of employees who are disengaged or actively disengaged (employed sabbotage artists) is still shockingly high–around 69% of employees when totaled together. We are seeing improvement though, and this infographic from Quantum Workplace reveals … Continue reading

Persuasion and the Power of Storytelling